(Last Updated On: October 28, 2019)
Sound Not Works on Samsung Galaxy S6 active
Samsung is the best phone but “Sound not working” is very common problem on Samsung Galaxy S6 active devices. Good news is you can Fix this by yourself within 10 min. First you have to understand what type of Soundproblem that you have and then you can easily fix it. Procedure is below, please go Step by step to fix “Sounddoes not works”on Samsung Galaxy S6 active. If you have a problem, then feel free to leave a comment.
Why sound not working on my phone
- When you dropped the Samsung Galaxy S6 active.
- When you dropped the phone in to the water.
- When phone is infected by some viruses.
- Application error
- Software errors.
- Hardware errors – this will not be listed here.
Turn on the Soundon Samsung Galaxy S6 active.
Read – root my phone.Make sure whether Soundis turn On or Not through the setting, Most of times this happen who not familiar with their phone. Please check whether it is turn ON or OFF. To check it, go to your phone’s Setting. (Steps are Below)
1.Go to setting page.
2.Go to Sound orRingtone and notification / Sound & Vibrations
3.See whether Soundis turn on. (fill up Ringtone/ Media/ Notification/ system)
4.If you have option to choose always Turn On or something then select one of them.
Turn offthe phone for 5 min.
This method can help for all small errors of androids. Please Turn Off your Samsung Galaxy S6 active and Turn ON the phone by pressing Power Button. See whether Soundis Worked or Not. If not, then go to below step to check your phone’sSound
Restart with Headphone
Restart your phone with Headphone connected. This will change the temporary setting in the Samsung Galaxy S6 active. Setting will set into defaults. But remember, this changes only the headphone related settings. So, perhaps this method also may fix your no sound issue.
Go SAFE MODEand Check
Read – You can check your Sound through the SAFE MODE. If you enabled SAFE MODE, then your apps are disabled. So you can Identity whether that Sounderror come from a App. If your phoneis Ringingin SAFE MODE, then go to Normal mode and uninstallone by one and uninstall permanentlycause app. If not, perform Factory reset. Dedicated Guide for SafeMode
1.Turn Off the phone by pressing power.
2.Turn On the phone by pressing power
3.When the Samsung logo displays, press Volumedown key until the Lock Screen.
4.Now You are on SAFE MODE
5.Dedicated Guide for SafeMode
TestSamsung Galaxy S6 active Sound
Read– Root my phone. Go to Keypad andDial #0# to check whether your soundis OKor NOT. After dialing #0#. you are on white tester Screen. Now select Sound/SpeakerBox. After tap it, you can hear that your phone is ringing. Also you can check Micof your phone, Camera, Touch, frequency, Colors
Most of Sound case happen because phone’s cache. So you have to delete that cache from your phone. Don’t worry. There is no big deal or any DATA lose. We only delete phone’s caches. So please follow me step by step. After restarting, check whether vibrator is works or NOT.
we have dedicated Wiping Cache posts. Click here
Please Don’t Turn OFF the phone while wiping.
1.Turn off the phone.
2.Press and hold the Volume up key, Home key and Power key till appear Android LOGO.
3.Now, you are on Recovery Menu. Choose the “wipe your phone” from that menu.
5.Reboot the phone.
Update is more important thing when using a smartphone. If this error is comming from the android OS then Next Update will come up with error correction. So, when you face this king of problem Update your phone’s Software. When you update your phone’s OS. It helps to increase Battery Life and it speed up your phone too.
Factory ResetSamsung Galaxy S6 active
Above methods didn’t help? Then reset your phone. That means, restore your phone to Factory Setting. And this cause to lose all DATA (call logs,photos,videos, SMS history,phone book,Music, mp3,whatapp viber history,and all passwords) on phone.So, we recommend to get fullBackup before perform Factory Reset to your phone. Reset Sound is BIG? Don’t worry we have dedicated Reset post. Click here
Reset the phone with Headphone connected.Sometimes this will help to settle the no sound matter. From this method we expect all settings to be set in to defaults.
1.Turn off the Samsung Galaxy S6 active .
2.Press and hold the Volume up key, Home key and Power key till appear Android LOGO.
3.Now, you are on Recovery Menu. Choose the “factory reset” from that menu.
4. Choose“Yes — Delete All User Data option” by pressingpower button
5.After performed Reset, Reboot the phone.
Flash a Stock ROM
All above methods didn’t help? Then This is the last one.. When you face this kind of problem, virus affection badly, your last method is Installing Windows again. Stock Rom is like a Windows..There are 2 type of Roms. One is Stock Rom and second one is Custom Rom. If you install Custom Rom it break your warranty. Stock Rom is a official Rom. We have dedicated posts aboutFlashing Stock Rom to Samsung Galaxy S6 active phone style="color: #000000;">..
Above allmethods and solutions Didn’t work? Its mean; your phone has a hardware problem. Because, we did all things to fixyour phone. No other method for fix your phone. So give it to authorized service center and check and repair it.
Other Related errors
Turn off Vibrateand Turn ON Soundfor Calls
1.Go to Setting to Change Sound Setting.
2. Find “Sound and Notification/Sound & Vibration” and tap it.
3.There option called Sound/Ringing and you have to drag that DOT to 10 (full) position. then you can hear sound.. or there is a switch to change the status.
4.Unless, find sound Mode and change it to Soundonly
No Ringing for Text Messages
If you have a problem that NO Soundwhen receiving Text messages.. Most times this happen when you Turn off Soundfor text Messages. So you have to Turn ON it again. To do this you have to go Messages. Make sure that Ringing volume is full.
- Go Messages
- There are three dots on above messages tap it
- Now, you can see there are list of options.. Select Settings option
- Find “Notification” and tap it.
- Check for “make sound and show icon in status bar”.
Dropped to water now Sound not works
- Get out it from water as soon as you see.
- Turn off the Samsung Galaxy S6 active and remove the battery as soon as you get.
- If phone already OFF,Remove the battery.
- Remove SIM card and Micro SD card.
- Clean the phone.
- Put your android phone in a small bag plastic/polythene with rice and seal/tie it and let it to stay for one day or two day after that will be dry.
- Now check whether it is works or not.
- If not, you have to give it to a shop.
Rear speakerNot worksSamsung Galaxy S6 active
If actually your Samsung Galaxy S6 active back speaker does not work, then you are in serious moment. Now, but you have to identify whether this error is come from speaker or not. So, go safe mode and check it. If not work then you have to repair. But we recommend you to install Rom. There are two type of Roms. One is Stock Rom and other one is Custom Rom. Stock Rom is a official one.So it will not avoid warranty (Link is above).After installing Rom, all software errors will disappear.
No Sound Comes from Headphones/earphones
This can be happen when your earphone jack port damaged or software or other app error. Most of time,this happen because of Software errors. Best solution is follow this post A to Z. Make sure that you should have turn on sound on your player. If you can’t find that then use new player like KM Player or VLC player. (clean your headphone’s jack and port)
I can’t hear anything during Voice Call
Make sure whether“Call volume is full”. You can turn on call Volume during call by pressing Volume up key. If actually your front does not work, then you are in serious moment now. But you have to identify whether this error is come from Speaker or not. So, go to safe mode and check it or use whatsapp viber or other calling app to check.
If not work then you have to repair but we recommend you to install Rom. There are two types of Roms. One is Stock Rom and other one is Custom, Stock Rom is a official one. So it will not avoid warranty. After installing Rom,all Software errors will disappear. Most of times, when we update our phone , then this will can be happened.So you had better install previous stock again (Link is above).
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Check to make sure that your phone has not been accidentally muted. If the sound is not loud enough during a call, try maximising the volume to the highest level. During a call, press the Volume up button on the side of your phone or you can test the sound from the Settings menu on your device.How do I fix the sound on my Samsung Galaxy S6? ›
Turn off the Galaxy S6 or Galaxy S6 Edge, remove the SIM card and then reinsert the SIM card on turn on the smartphone. Dirt, debris and dust could be stuck in the microphone, try cleaning the microphone with compressed air and check to see if the Galaxy S6 audio problem is fixed.Why is my Samsung phone media sound not working? ›
Step 1: To access the sound menu from the quick settings, pull down your Notifications panel and long press on the Sound icon. Step 2: Now under the section Sound mode, make sure the radio button against the option Sound is chosen. Click on the Volume option next.Is the Galaxy S6 active still supported? ›
The Galaxy S6, Galaxy S6 Edge, Galaxy S6 Edge+ and Galaxy S6 Active have all been removed from the support page entirely.